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The Revana Family Vineyards story began in Napa Valley in 1997 with the 8-acre Revana Estate, focused on Cabernet Sauvignon from Napa’s most legendary vineyards. In 2005, the family expanded north to Oregon’s Dundee Hills with Alexana Estate, now farming over 90 acres of Pinot Noir, Pinot Gris, Chardonnay and Riesling. By 2008, Dr. Revana looked beyond the U.S., founding Bodega Corazón del Sol in Mendoza, Argentina, where the team crafts single vineyard block estate Malbec and Rhône varietals at the foothills of the Andes.
Across three brands and two continents, the team manages a complex network of inventory, shipping, and customer expectations, all while staying true to the personal connections that define their wines.
The Challenge
Keeping Orders and Inventory in Sync
Before implementing the Wineshipping Commerce7 Integration, Revana’s fulfillment process followed the traditional Commerce7 to Compliance Platform to Wineshipping workflow. While the process worked, changes made in Commerce7, such as refunds, exchanges, and cancellations, didn’t automatically sync to Wineshipping.
Instead, the tasting room team had to communicate and verify every order change to ensure fulfillment stayed accurate. This meant the Revana team had to spend extra time checking multiple systems. During busy periods, such as when club processing was due, those updates could easily be missed, increasing the risk of duplicate shipments.
“The problem was that I had no idea if something had been refunded or changed. The only way I’d figure it out was if I noticed two orders that looked the same.”
The Solution: One Connected Workflow
Revana implemented the Wineshipping Commerce7 Integration in phases, first by enabling Inventory Sync for accurate inventory visibility. They then followed with Order Import, which automatically imports any orders added to Commerce7 into Wineshipping, eliminating the risk of duplicate orders as no manual communication is needed. This approach allowed the team to become comfortable with real-time inventory visibility before automating order flow, making the transition much smoother.
“The overall ease of adapting these systems was great. If there were any issues, I could immediately reach out and get a quick response, which helped with my confidence in the system.”
Revana now utilizes several other key integration features, including Tracking Updates and Retransmit a Changed Order. Together, these features automatically synchronize refunds, cancellations, exchanges, and inventory updates between Commerce7 and Wineshipping. Instead of relying on emails and manual communication between departments, order changes flow automatically, dramatically reducing administrative work while keeping fulfillment aligned with customer requests.
One of the most valuable improvements has been real-time inventory visibility inside Commerce7, giving employees across the organization access to accurate inventory information without requiring access to the Awesome Client Portal (ACP).
“Having real-time inventory has been revolutionary. Now everything is automated, and our team can know right away if something is available.”
The Impact: Confidence Across the Business
The Commerce7 Integration has transformed how Revana manages fulfillment.
Automatic synchronization has significantly reduced manual order management, eliminated duplicate shipments caused by missed updates, and improved confidence that fulfillment accurately reflects customer changes. Inventory Sync has also provided a single, reliable source of inventory information across the business, allowing fulfillment, customer service, ecommerce, and tasting room teams to work from the same data.
Beyond operational efficiency, the integration has opened new business opportunities. With accurate, real-time inventory visibility, Revana can confidently offer library wines that previously remained unsold because inventory was too difficult to manage across multiple systems.
“The impact is definitely massive. We’re finally selling out of old library vintages, which was difficult to do in the past.”
The result is a fulfillment operation that’s more efficient, more reliable, and better equipped to support customers during the high-volume club seasons. By implementing the Wineshipping Commerce7 Integration, Revana Family Vineyards created a more connected fulfillment operation, giving its team greater confidence in inventory accuracy, eliminating duplicate shipments, and ensuring Commerce7 and Wineshipping stay synchronized automatically.
Looking Ahead
For Revana, the Wineshipping Commerce7 Integration has become an essential part of daily operations. By connecting Commerce7 and Wineshipping through automated order updates and real-time inventory synchronization, the team spends less time managing manual processes and more time delivering exceptional experiences for its customers.
“It’s almost a no-brainer to link them… you create more work for yourself by not integrating.”